HOW TO RENT
HOW CAN I RESERVE?
Browse our collection of items under the “inventory” and ADD it to your Wish List. Once you’re ready to inquire, click your cart and go through the Check Out process. This checkout is only an inquiry for your event date that details the items you would like to rent out. There is no required payment. Please make sure to indicate whether you would like delivery or the pick-up/drop-off option along with the location of your event.
Once we receive a request from you, we will review those rentals and their availability. We will reach out and confirm with a tentative proposal. Your pieces will be reserved when the contract is signed and the 50% non-fundable deposit is received via Honey Book. The quote is only valid for 3 days without a deposit. Your pieces are not reserved until all of this has been returned and signed to Boho and Magnolia.
IS THERE A MINIMUM ON ITEMS?
There are no minimums for pick up/drop off , please see the delivery terms below.
WHAT IS THE DURATION OF MY RENTAL?
The rental duration will reflect “3 days” based on availability. Pick-up is allowed the day before your event and items should be returned no later than the next day after the date of your event, unless, otherwise agreed upon. You can also pick it up and drop it off on the same day!
CAN I MAKE CHANGES TO MY RESERVATION?
You can make changes to your rentals until one week before your rental date as long as the items are available. As long as you do not go below the original amount of your original contract/invoice. Feel free to switch items around based on availability that is equal or of greater value.
WHAT IF MY ITEMS GET DAMAGED?
We require a 5% non-refundable damage protection fee for all orders. This covers all normal "wear and tear" to our inventory and allows you to enjoy your night and not worry about the normal wear and tear of each piece in our inventory. Our damage waiver usually covers typical mishaps during your event. Items like peacock chairs and textiles CAN NOT BE WET.
Any damage to the rental items beyond the 5% damage protection fee will be billed accordingly after assessment. For irreversible damages, like a missing piece or causing the piece to be removed from our inventory, we will assess the value of that rental three to five times and you will be charged for it. You will be notified prior to that charge.
PICK UP AND DROP OFF
WHEN CAN I PICK UP AND DROP OFF?
The rental duration will automatically reflect “3 days”. Pick-up is allowed the day before your event and items should be returned no later than the next day after the date of your event, unless, otherwise agreed upon or the items are rented during those days.
WHO CAN I SCHEDULE MY PORCH PICK UP AND DROP OFF?
Will call pick-up and drop-off times must be scheduled with one of our staff prior to picking up your items.
We allow the option to pick up your rental orders and return them to us after your event. There are no minimum orders. You can pick your items the day before your event and return them the day after your event. If you require extra time, please let us know and we can try to accommodate your request.
ARE THERE VEHICLE REQUIREMENTS REGARDING TRANSPORTING MY ITEMS?
We recommend large items, such as backdrops, tables, and chairs like the Philippine Cobra be in a pickup truck or large vehicle to transport. Rentals such as vintage chairs, peacock chairs, and textiles CAN NOT BE WET. Items like the peacock chairs are vintage that dates back to the 1960s, so please handle them with care. If you have any questions or concerns with transportation, please do not hesitate to email us via the contact form on our website.
DO YOU DELIVER?
Yes, we do deliver. Please indicate in your message if you require delivery. Delivery option is based on our availability on that date.
WHEN DO YOU DELIVER?
Our delivery times are below:
Thursday and Fridays: After 6:30pm
Saturdays: Based on availability
Sundays: Based on availability
*additional late night fee of pick ups after 9pm.
IS THERE A MINIMUM FOR DELIVERY?
i. The minimum rental order amount requirement is $200 for deliveries within an hour each way from our location, Doylestown, PA. Delivery is then calculated. We do not do any deliveries for orders under our minimum.
ii. With delivery requests over an hour from our location in Doylestown, PA, we require a minimum of $300 of rental order.
iii. There is an additional late night fee of pick ups after 9pm.
HOW IS DELIVERY CALCULATED?
Clients can request the delivery option. We require adequate access to the place of the event (right in front of the venue, a parking space with quick access to the venue, etc). If access is not as easy or available, the client must inform us ahead of time. Failure to notify us will lead to additional charges.
COST OF DELIVERY IS DETERMINED BY:
i. Size of order
ii. Mileage and time with traveling to the event location and back
Iii. Larger orders might require the use of two delivery vehicles.
iii. Total time and labor to pack the truck, unload, and load
iv. Time and mileage in gas traveling to the event location and back to our home base.
v. We do not do breakdowns of the items, we require clients to have rentals packed and ready for pick-up at the agreed-upon scheduled time.
vi. Delivery does not include styling.